I can’t log-in
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Cause 1: You didn’t verify your account with Deci.
- Solution 1: Go to your email inbox and look for an email from Deci AI. This email contains a verification link (dedicated only for you). Click on it or copy and paste it into your browser.
- Solution 2: If you didn’t receive a verification email, contact our support team at [email protected]
Cause 2: You don’t have an account set up.
- Solution 1: Go to deci.ai/sign-up and set up your workspace for free.
Cause 3: The password/email you provided is incorrect.
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Solution 1: Try to change the provided email and/or password to match the ones you used to register.
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Solution 2: Click the Reset/Forgot my Password button on the Login page.
Updated over 1 year ago